TR Japan Retail Privacy Policy

PRIVACY POLICY
The Row Japan, G.K. (“we/us/our”) respect your privacy and understand that you have a right to know why we collect your personal information and what we do with it. This Privacy Policy applies to information that identifies you as a person (“Personal Information”) that we collect or obtain.

“You/your/user(s)” means customers provided Personal Information to us.

By providing us your Personal Information, you agree to this Privacy Policy. If there is anything you do not understand, please contact the store staff you provided your Personal Information or contact us at the address listed in “15 CONTACT”. If at any time you do not agree to this Privacy Policy, please do not provide us with any Personal Information.

We reserve the right to change or update this Privacy Policy by posting such changes or updates to https://www.therow.com/pages/tr-japan-retail-privacy-policy, so please check this Privacy Policy regularly. You can tell if this Privacy Policy has changed by checking the last modified date that appears at the end of this Privacy Policy. Unless you request the deletion of your Personal Information after any correction, amendment, or modification of this Privacy Policy has been made, your consent to such changes will be assumed.

1. YOUR SECURITY
We strive to keep your Personal Information private and safe. We take commercially reasonable physical, technical, and administrative steps to maintain the security of Personal Information collected, including limiting the number of people who have physical access to database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.

Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use reasonable means to ensure the security of information you transmit through the third parties’ services, any transmission of Personal Information is at your own risk. We cannot guarantee that such information will not be intercepted by third parties, and we will not be liable for any breach of the security of your Personal Information resulting from causes or events that are beyond our control, including, without limitation, your own act or omission, corruption of storage media, defects in third-party data security products or services, power failures, natural phenomena, riots, acts of vandalism, hacking, sabotage, or terrorism, and we are not responsible for unauthorized circumvention of any privacy settings or security measures contained on the third parties’ services.

2. YOUR RIGHTS
Various countries or states laws provide you with certain rights as a consumer. If you are a resident of any of those countries or states, you may have the following rights:
• The right to request the correction or addition of Personal Information
• The right to request that we delete your Personal Information (unless we have a legal obligation to maintain such information)

• The right to request disclosure of Personal Information
• The right to obtain a copy of your Personal Information from us that would allow you to transmit the data to the third parties

We will not discriminate against you for exercising your privacy rights.

3. HOW TO EXERCISE YOUR RIGHTS
If you believe you are a resident of any country or state that has passed applicable laws relating to your privacy rights, please contact your request to exercise any of these rights to the following contact details.

The Row Japan, G.K.

+81 3 4400 2656 (Hours: Weekdays 10:00 - 17:00)

TR Apparel, LLC

+81 3 4545 2949(Hours: Weekdays 10:00 - 19:00)

onlinecustomercare@therow.com

4. CATEGORIES OF INFORMATION WE COLLECT

Personal Information You Provide to Us
The Personal Information you provide to us is generally:

• Common type personal data having, but not limited to first and last name, residence, email address, phone number, gender, date of birth.

• Shopping preferences and interests (likes on our products), photos you voluntarily share with us, information about your size and purchase history.

• History of interactions between you and us. We save likes or dislikes on our products.

Automated Information
We also collect information through automated when you provide Personal Information to us via the internet, some of which may include elements that constitute Personal Information, such as:

• internet protocol (IP) address associated with device used to connect.

• name of internet service provider (ISP).

• date and time of visit.

• visitor's source (referral) and exit web page.

• possibly the number of clicks made within the site and any preference expressed.

Information We Obtain From Third Parties
We may obtain Personal Information from third parties for marketing and other business purposes. We require that any third parties from whom we may obtain such Personal Information represent to us that they have acquired the Personal Information in compliance with all applicable laws and have the right to provide us such Personal Information for our marketing and other business purposes.

We may also collect Personal Information from publicly available sources.

When you provide Personal Information to us via web browsers, it is possible that third parties may collect data through the use of cookies, third-party plugins, widgets, or other technologies.

5. HOW THE COLLECTED INFORMATION IS USED AND THE LEGAL BASIS FOR DOING SO
We will use your Personal Information based on the following legal grounds:

To Pursue Our Legitimate Interests (for the purpose of improving products and services)
• To communicate with you about products, promotions, or other topics;
• To send you product updates or warranty information;
• To administer your account;
• To advertise our products to you;
• To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities; and
• Where you have asked us to do so, or consented to us doing so.

To Perform Our Contract With You
• Where we need to do so in order to perform a contract we have entered into with you;
• Where it is necessary for our legitimate interests (or those of a third party) and your fundamental rights do not override those interests; and
• Where we need to comply with a legal or regulatory obligation.

6. CATEGORIES OF THIRD PARTIES WITH WHOM WE SHARE PERSONAL INFORMATION
We are committed to maintaining your trust and we want you to understand when and with whom we may share Personal Information and information collected about you. We do not share your Personal Information with any third parties without your consent, except as set forth herein.

We may disclose your Personal Information to outside individuals and/or companies that help us bring you the products and services we offer, assist us in advertising and marketing our products to you, and to create, operate, and maintain our services. For example, we may share your Personal Information with other companies or individuals in order to:
• Manage a database of customer information;
• Distribute our marketing and other e-mails;
• Provide payment processing;
• Advertise our products to you;
• Assist us with direct marketing and data collection;
• Provide data storage;
• Provide data analysis;
• Provide fraud prevention;
• Provide order fulfillment and/or delivery services; and
• Provide other services to maximize our business potential.

We may share your Personal Information with the following recipients:

a) Persons to be shared with: TR Apparel, LLC

• Items to be shared: first and last name, residence, email address, phone number, gender, date of birth, information about your size and purchase history, information about your product likes or dislikes.

• Party responsible for management of shared use: TR Apparel, LLC

b) Persons to be shared with: Department stores in which our stores are located, etc.

• Items to be shared: name, e-mail address, phone number, residence

• Party responsible for management of shared use: us

We may provide your Personal Information to third parties located in the following foreign countries. Our transfers of Personal Information across national borders will be made in accordance with applicable regulatory provisions and in compliance with the provisions envisaged by national and international data protection authorities.

a) State of New York

• Privacy

System: https://www.ppc.go.jp/files/pdf/newyork_report.pdf